Customer Travel & Tourism

3M’s for Creating Unmatched CX

What does it take for your business to create truly remarkable experiences for your customers with unmatched CX? It’s all about investing in the right areas guided by three words beginning with ‘M’: meaningful, memorable and measurable. This video by Hallmark Business Connections explains further and also reveals how the Ritz Carlton has implemented these three ‘M’s” in effective ways that led to great results. 

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