Customer Events Explainer Videos

Customer Experience World: The 4Es Customer Experience Model

Customer Engagement platforms have increased customer loyalty (measured in CLTV) to move up from an average life time of 9 months to 13 months and in another operator, it has increased the top of mind awareness (TOM) from 10 to the top 3. How is this so? Watch Hany Mokhtar’s presentation at Customer Experience World to find out more.

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