Employee Experience (EX) matters, bottom line. By creating a compelling EX, organisations can impact their overall customer experience (CX) in substantial ways. EX is a rich, contextual, engaging branded experience, and should be unique to your culture and mission. This video sets the stage for EX and explains why, at cxi.today, we will be dedicating a number of future posts, videos and research to this new HR normal. Source: Musketeers.